I have just come back from holidaying in Tenerife. I hired a car from your company and can say in all the years of hiring cars in various countries the experience I had with you was by far the very best. From arriving at the desk the paperwork was completed and I was loaded and driving away within 10 minutes.All the staff were extremely courtious and helpful and I will certainly recommend your company
We have used this company for 30 years of going to the Canaria Islands. Will never change, always been simple to use, no hassle, and staff always helpful. They are the best by far, believe me. Kenny.
In January 2023 I hired a car for my two week vacation on Fuerteventura for the third time from AutoReisen. The reason I switched to AutoReisen from a different rental company three years ago was the requirement by all others to pay a deposit either on the car or on the gasoline. In these three years I have never regretted choosing AutoReisen. I have always received the car I had booked or better. The cars were always clean and technically reliable. The lines at the AutoReisen counter at the airport are always shorter than at the other rental offices, which to be truth I have never comprehended, given my always positive experiences with AutoReisen. The car was handed over to me at a minimum of bureaucracy, just signed the contract, paid the bill and was given the key. Simple as that. After one week the display of my car showed an error message informing me about a possible engine trouble. I called the number on the key fob and immediately got connected to AutoReisen employee speaking perfect English. After exchanging a few pictures via WhatsApp I was instructed to bring the car to the airport and was immediately given a new car in exchange. How about that! The return of the car was equally efficient and with absolutely no fuss: just park the cat at the airport lot and return the key. Done! I will definitely rent a car from AutoReisen during my next visit and can recommend them without any reservations.
We have used Autoreisen for our hire cars for about the last 10 years (since finding them we have never used any other car hire company) on all the Canary Islands. The car pick up is always efficient and hand back even more efficient. The cars have always been excellent, sometimes almost brand new. As said by other reviewers, no rip offs on petrol or unexpected charges to your credit card when you get home. Wish they operated the world over!!